Make The Most Of your Storage Unit
Once you've gotten your storage unit booked, what are some of the things you can do to make it a great experience? Here are a few of our recommendations.
Auto Pay
Make it hassle free by setting up your monthly rent payments to be made using our convenient autopay feature. This allows you to not have to remember to make your payment each month and you'll avoid any late fees.
Access Hours
Access hours at all of our Alamogordo and Hobbs locations are from 7am-8pm. Be mindful that after 8pm all gates will be disabled, which means you can no longer get in, or out, of the facility. Please don't get locked inside. Access hours at our Elephant Butte location are 24/7. There is a combination lock on our 1010 Elephant Butte location, but all renters are given a code to access this.
User Friendly Website
We have a very user-friendly website that offers you the ability to take care of a number of your needs associated with your unit, such as checking availability, renting a unit, and making payments. All of these things can be done on your own schedule when it's the most convenient to you.
Save Yourself Some Money
*Be sure to promptly return our company locks that are initially on your unit into the on-site drop boxes once you've installed your own lock. If our company locks aren't returned within 48 hours, you'll be charged a $40 fee for them.
*Rent is not prorated when you move out, so make sure you're out before the 1st day of the following month to avoid the next charge.
*When you move out, if your unit isn't completely emptied out and swept, a $50 cleaning fee will be charged to you. Make sure you text us a photo showing your unit number and your emptied and cleaned unit.
*Littering is not tolerated, and a $100 fine will be imposed to you for each incident. Remember.....all of our facilities are under 24/7 video surveillance.
*Late fees of $20 will be charged on our Alamogordo locations for payments received after the 5th day of the month, and on our Hobbs locations after the 10th day of the month.
*Late fees of $35 will be charged for payments received after the 15th day of the month at our Elephant Butte location.
Alternate Contact Info
We encourage you to add an alternate contact person onto your account with us in case your own phone number or email happens to change while you're renting with us and we need to reach you with updates or information concerning your unit. Always try to let us know of any changes so that we can keep communication lines open with you at all times.
Your Self Storage New Mexico team wants you to have the very best experience with us, so please be considerate of our properties and also your fellow renters, abiding by all of the rules and requirements stated in your lease agreement. We strive to provide safe and secure facilities for you and exceptional customer service. You're always welcome to call our office with any questions or concerns you may have.
We appreciate your business.










