frequently ASKED QUESTIONS

  • How do I pay my storage bill?

    Pay your monthly storage bill online using a secure debit or credit card. You can also set up automatic payments to avoid late fees, or pay over the phone during office hours.

  • Am I required to store long-term

    We offer flexible month-to-month leases, so you can store as long or as short as you need. You can upgrade, downsize, or end your lease anytime. No unfair contracts!

  • Are your facilities secure?

    Our facilities are all fully fenced, gated with keypad access, and under 24-hour video surveillance.

  • How do I rent a unit?

    Rent a unit online anytime or call. Our team will help you choose the right size for your storing needs.

  • What size storage units are available?

    We offer a wide range of storage unit sizes from 5'x5' to 12'x60' to fit everything from small household items to large RVs and boats. Short-term or long-term options are available, so you can find the perfect unit to meet your needs.

  • What do I need to provide to rent a unit?

    All you need to rent a unit is a valid ID (like a driver’s license, passport, or state ID), a current email, phone number and credit or debit card.

  • Can businesses use your storage facilities?

    Yes! We proudly serve businesses, offering secure storage for inventory, equipment, and documents. Our facilities help you keep everything safe and organized. With access from 7 a.m. to 8 p.m., you’ll have plenty of time to manage your business needs. If you need more flexibility, we offer extended access hours exclusively for business customers for an additional cost.

  • What items am I not allowed to store?

    For the safety of all tenants and compliance with state regulations, certain items are prohibited from being stored. This includes perishables (like food), live plants, animals, stolen or illegal goods, flammable or hazardous materials, combustible items, and liquids. Storing these items can pose a safety risk, and we want to ensure our facilities remain secure and compliant.